SHIPPING POLICY

Shipping Policy – Jomio

Thank you for choosing Jomio.
We are committed to delivering your leather footwear in a timely, secure, and reliable manner. Please review our shipping policy below.

1. Order Processing Time

All orders are processed within 3–5 business days after payment has been successfully confirmed.

This processing time includes order verification, quality checks, and preparation for shipment.

Please note that orders are not processed or shipped on weekends or public holidays.

2. Standard Shipping

  • Estimated delivery time (United States): 10–14 business days after dispatch

  • Delivery times may vary depending on your location and the selected shipping carrier

Shipping timelines are estimates and may be affected by peak seasons, holidays, customs clearance, weather conditions, or unforeseen carrier delays beyond our control.

3. Expedited Shipping

If you require faster delivery:

  • Please contact us before placing your order

  • Our support team will advise you on available expedited shipping options and any additional costs

  • Expedited shipping availability depends on destination and carrier services

📧 Email: support@jomio.shop

4. Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

You may use this tracking number to monitor your shipment and view delivery updates through the carrier’s tracking system.

Please allow 24–48 hours for tracking information to become active.

5. Shipping Costs

Shipping fees are calculated at checkout based on:

  • Delivery location

  • Package weight and dimensions

All applicable shipping charges are clearly displayed before payment is completed.
There are no hidden fees or additional charges after checkout.

6. Shipping Destinations

Currently, Jomio ships within the United States only.

We apologize for any inconvenience and are actively working to expand our shipping destinations in the future.

7. Incorrect Address & Delivery Issues

  • Please ensure your shipping address is accurate and complete at checkout

  • Jomio is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete address information provided by the customer

If you experience any delivery issues, please contact our support team for assistance.

8. Contact Us

If you have any questions regarding shipping or delivery, please contact us at:

📧 Email: support@jomio.shop
🌐 Website: https://jomio.shop