Privacy Policy – Jomio

Website: https://jomio.shop

At Jomio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase on our website.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 Email: support@jomio.shop

1. Information We Collect

Comments

When visitors leave comments on our website, we collect the information provided in the comment form, as well as the visitor’s IP address and browser user agent string. This data helps us detect spam, prevent abuse, and maintain website security.

An anonymized string (hash) generated from your email address may be shared with the Gravatar service to determine whether you are using it. Once your comment is approved, your profile image (if available) may be publicly visible alongside your comment.

🔗 Gravatar Privacy Policy: https://automattic.com/privacy/

Media

If you upload images to our website, please avoid including embedded location data (EXIF GPS). Visitors may be able to download and extract such information from publicly displayed images.

Cookies

We use cookies to enhance your browsing experience and improve website functionality. Cookies may be used to:

  • Remember items in your shopping cart

  • Save login status and account preferences

  • Store comment information for convenience

  • Analyze website performance and user behavior

Cookie duration:

  • Comment cookies: up to 1 year

  • Login cookies: 2 days (up to 2 weeks if “Remember Me” is selected)

  • Screen preference cookies: 1 year

  • Temporary editing cookies: expire after 24 hours

You can disable cookies through your browser settings. However, some features of the website may not function properly without cookies.

Embedded Content from Other Websites

Our website may include embedded content such as videos, images, or articles. Embedded content from third-party websites behaves in the same way as if you visited those websites directly.

These external websites may collect data about you, use cookies, and track your interactions, especially if you are logged into their services.

2. Information Collected During Checkout

While Browsing

We may collect non-personal information such as:

  • Products viewed (to display recently viewed items)

  • IP address, browser type, and device information

  • Approximate location (for tax and shipping estimates)

When You Make a Purchase

To process orders and provide customer support, we may collect the following personal information:

  • Full name

  • Billing and shipping address

  • Email address and phone number

  • Payment-related information (processed securely by third-party providers)

  • Account details (if you create an account)

3. How We Use Your Information

Your information may be used to:

  • Process and fulfill orders

  • Send order confirmations and shipping updates

  • Prevent fraud and unauthorized transactions

  • Respond to inquiries, returns, refunds, or disputes

  • Comply with legal, accounting, and regulatory obligations

  • Improve website functionality and customer experience

  • Send promotional communications (only if you opt in)

Order and transaction records are retained in accordance with applicable laws and regulations.

4. Who Has Access to Your Data

Access to personal data is strictly limited to authorized personnel and is used solely for:

  • Order processing and fulfillment

  • Customer support and dispute resolution

  • Refund handling

  • Website administration and security

We do not sell, rent, or misuse your personal information.

5. Sharing Your Information with Third Parties

We share customer data only with trusted third-party service providers when necessary to operate our business, including:

  • Payment processors

  • Shipping and logistics partners

  • Website hosting, security, and performance service providers

All third-party partners are required to handle your data securely and only for the intended purpose.

6. Payments

Payments on jomio.shop are processed securely via PayPal. During payment processing, certain transaction details (such as order value and billing information) are shared directly with PayPal.

🔗 PayPal Privacy Policy: https://www.paypal.com/privacy

Jomio does not store or have direct access to your full payment details.

7. Cache & Performance Optimization

We use caching and performance optimization technologies to improve website speed and user experience. Cached data is temporary and is not used to identify individual users.

Some performance services may be provided by QUIC.cloud.
🔗 Privacy Policy: https://quic.cloud/privacy-policy/

8. Data Retention

  • Comments and related metadata may be stored indefinitely

  • User account information is retained while the account remains active

  • Order and transaction data are stored as required for legal, tax, and security purposes

9. Your Rights Over Your Data

You have the right to request:

  • Access to the personal data we hold about you

  • Correction or deletion of your personal data

This does not include data we are required to retain for legal, administrative, or security reasons.

To submit a request, please contact:
📧 support@jomio.shop

10. Where Your Data Is Sent

Visitor comments may be processed through automated spam detection services to protect website security and prevent abuse.